A look at some of the past sessions

"We had the pleasure of working with Doris Suresh Consulting twice, and both times Doris delivered outstanding results that made a real difference to our business and team.

In November 2024, Doris ran a 2-day workshop for our staff titled "Building Long-Term Customer Relationships and Increasing Lifetime Value." It was a fully customized program that matched our business goals and the realities of our industry. The sessions were lively, practical, and engaging, filled with real examples, role plays, and group discussions. Our team enjoyed every part of it and walked away more confident and motivated. Since then, we've seen stronger teamwork and better customer interactions across the board.

In September 2025, we brought Doris back to help us audit our vehicle tracking subscription and billing records. She quickly understood our operations and worked closely with our Admin Support team to streamline how we manage client subscriptions and billing files. Doris built a clear, easy-to-use master tracker that gives us instant visibility on revenue, subscriptions, and payments. She also trained our team to maintain the system on their own. Her audit helped us spot and fix revenue leakages, and our processes are now far more efficient and transparent.

Doris is professional, insightful, and very hands-on. She knows how to bring out the best in people and systems. We appreciate the effort, care, and quality she brings to her work and wouldn't hesitate to recommend her to any business looking to strengthen customer service and internal efficiency."